Thank you for shopping at Mega Mart Hub (megamartshopi.com). We strive to ensure you have a pleasant shopping experience with us. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns Eligibility

You can request a return or refund within 7 days of receiving your order.

Products must be unused, in their original packaging, and in the same condition as received.

Some items (such as perishable goods, personal hygiene products) may not be eligible for return or refund. Please check the product listing for specific terms.

2. How to Request a Refund

Contact our support team at info@megamartshopi.com or call us at 9990995437 within 7 days of delivery.

Mention your order number, details of the product, and the reason for return/refund.

3. Vendor Refund Policy

Mega Mart Hub is a multi-vendor platform. Each seller may have specific refund and return policies. Please review the return/refund policy mentioned in the product listing.

If the product was sold by a third-party vendor, we will coordinate with the seller to process your request.

Seller approval is required for certain categories of items before a return/refund is processed.

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

5. Shipping Costs

If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping cost.

If the return is due to other reasons (change of mind, etc.), the customer may be responsible for return shipping.

6. Non-Refundable Items

Sale items and certain categories (as listed in product details) cannot be refunded.

7. Contact Us

For any queries or help regarding returns and refunds, please contact:

Mega Mart Hub
SHOP NO. 217, KIRTI SHIKHAR BUILDING, JANAKPURI DISTRICT CENTER, JANAKPURI, WEST DELHI, NEW DELHI, DELHI-110058
Email: info@megamartshopi.com
Contact No: 9990995437

This policy is subject to change and updates will be posted on this page. Please review before making a purchase.