At Mega Mart Hub ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our multi-vendor eCommerce platform (the "https://megamartshopi.com/").
By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
When you register or interact with our Site, we may collect:
- Full name
- Email address
- Mobile number
- Shipping and billing address
- Payment details (processed securely via third-party payment gateways)
- User account credentials
- Communication preferences
b. Vendor Information
For vendors/sellers, we may collect:
- Business name and legal documents
- Bank account details for payouts
- GST or Tax ID (if applicable)
- Store profile and product data
c. Automatically Collected Information
We also collect data automatically using cookies and analytics tools, including:
- IP address
- Browser type and version
- Pages visited and actions taken
- Device information
- Location data (with permission)
2. How We Use Your Information
We use the collected information for:
- Account creation and management
- Order processing and fulfillment
- Payment and refund handling
- Customer support
- Vendor onboarding and management
- Sending notifications, promotions, or newsletters
- Ensuring platform security and preventing fraud
- Improving website functionality and user experience
3. Sharing Your Information
We may share your information with:
- Vendors/Sellers to fulfill your orders
- Third-party service providers, including payment gateways, delivery partners, and cloud storage services
- Legal authorities, if required by law or to protect our rights
- Analytics and marketing tools, with non-identifiable data
We do not sell your personal data to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain sessions and login states
- Analyze user behavior and preferences
- Display personalized ads and product suggestions
You can manage cookie settings through your browser preferences.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent or opt-out of marketing communications
- Request data portability (where applicable)
- Disable cookies via browser settings
To exercise these rights, contact us at: [info@megamartshopi.com ]
6. Data Retention
We retain your personal information:
- As long as your account remains active
- As necessary to comply with legal obligations, resolve disputes, and enforce agreements
7. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including encryption, secure servers, and access controls.
8. Children’s Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Mega Mart Hub
Email: info@megamartshopi.com
Phone: +91 9990995437
Address: SHOP NO. 217, KIRTI SHIKHAR BUILDING, JANAKPURI DISTRICT CENTER, JANAKPURI, WEST DELHI, NEW DELHI, DELHI-110058
